MERCHANDISE RETURN OR REPLACEMENT AUTHORIZATION

To obtain authorization to return a defective item for credit or replacement, simply e-mail us at info@just-the-thing.net within 30 days of purchase. Non-defective merchandise returns will incur a 20% restocking fee, and must be returned withen 30 days of purchase.

CONDITIONS

Non-defective merchandise must meet the following conditions to qualify for return accptance.

             a.  Merchandise must be in its original minimum inner pack quantity, as shipped! 
                   Broken quantity inner packs are not returnable.

              b.  Sample items are not returnable.

              c.  Merchandise, merchandise packaging, and inner pack must bear no markings 
                   or be otherwise defaced or damaged.

ITEMS WITH GUARANTEES OR WARRANTIES

If a purchased item includes a product warranty or guarantee, follow the instructions on the warranty or guarantee for repair or replacement.

ITEMS DAMAGED DURING SHIPMENT

All merchandise damaged during shipment is covered by the shipper. If you recieve merchandise damaged during shipping, please e-mail info@just-the-thing.net within thirty days of shipment of your order, and your claim will processed immediately.

       PLEASE NOTE:  You must comply with the procedures estabilished by UPS, US Parcel Post and trucking lines or your claim may be denied.